Return and Exchange
Policy

shplfypay offers a 30-day return and exchange policy for all purchases.
Return and Exchange Procedures and Requirements:
Prior to filing a return or exchange request, please contact our customer service
team via the official email: convyuinfo@gmail.com. Please state your order number
and the specific reason for return/exchange in your email.
We will respond to your request and proceed with the relevant processing within
24 hours.
Important Note: We regret that we are unable to process refunds or exchanges
for any products that damage caused by misuse or accident.